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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Bronkhorst products

Gas and liquid flow meters and regulators, pressure meters and regulators, liquid delivery systems, manifolds, control valves, metering systems
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  • Electronic rotameters Bronkhorst
    Electronic rotameters
    MASS-VIEW, GAS-VIEW, etc.
  • Digital gas flow meters Bronkhorst
    Digital gas flow meters
    MASS-STREAM, etc.
  • Explosion-proof solutions Bronkhorst
    Explosion-proof solutions
    CCFE-FLOW, EX-FLOW, etc.
  • Thermal gas flow meters Bronkhorst
    Thermal gas flow meters
    EL-FLOW, IN-FLOW, etc.
  • Coriolis flow meters Bronkhorst
    Coriolis flow meters
    CORI-FLOW, etc.
  • Liquid flowmeters Bronkhorst
    Liquid flowmeters
    LIQUI-FLOW, IN-FLOW, etc.
  • Ultrasonic flow meters Bronkhorst
    Ultrasonic flow meters
    ES-FLOW, etc.
  • Pressure meters and regulators Bronkhorst
    Pressure meters and regulators
    EL-PRESS, IN-PRESS, etc.
  • Mixing systems Bronkhorst
    Mixing systems
    W-101...303, DW-100...200 and others
  • Accessories and software Bronkhorst
    Accessories and software
    controllers, valves, etc.

NEW TECHNOLOGIES GROUP

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